Are you looking for a career change, especially in a field where there is scope to learn every day and support an organization? Becoming a Salesforce Administration could be the answer.
Read on to learn more about why you should become a Salesforce Admin, the job responsibilities, the skills needed, and how to start your career as a successful Salesforce Administration.
Salesforce is the world’s number 1 CRM with over 150,000 customers across different sectors. Organizations across the globe rely on Salesforce to manage business processes. Therefore, companies need motivated and skilled in-house Salesforce Administrators to configure and manage cloud applications and ensure their smooth processing. Salesforce is growing and you could be a part of its ecosystem. How and why? Read on and find out.
What does a Salesforce Administrator do?
As a Salesforce administrator, you will help an organization to use the various functionalities that Salesforce has developed and resolve real-time problems of users. You will interact directly with stakeholders to define their requirements, customize the platform, and allow users to take full advantage of it. You will be responsible for tasks like,
- Platform maintenance
- Helping users develop reports
- Resetting passwords and fixing bugs
- Maintaining data quality
- Adding fields
- Running backups, and many more
Put simply, if an organization does not have a Salesforce administrator, the capabilities of Salesforce may not be fully utilized and the chances of usability issues as users can increase. It is difficult to devise an effective Salesforce implementation without a Salesforce Administrator.
Why should you become a Salesforce Administrator?
- Unlimited Career Growth
Being the world’s #1 CRM system, Salesforce has today 150 000+ customers, and it keeps growing. According to a case study by IDC, it was estimated that the Salesforce economy will generate $389 billion over the next 5 years and offer 1.9 million new jobs. This shows that going forward there is unlimited career growth in the Salesforce ecosystem. Moreover, there has never been a better time to become a Salesforce Admin and to take your career forward as you have the opportunity to become a Business Analyst, Developer, Solution Architect, or Project Manager in the future.
- High demand and opportunity to work for big organizations
By working in the Salesforce ecosystem, you have the opportunity to work for the best of the best global companies like Google, Meta, Twitter, Coca-Cola, etc. Salesforce itself is one of the top organizations on the Fortune list. These top organizations are always on the lookout for talented Salesforce skilled employees who can take their CRM system forward. You see, the opportunities are endless.
- Opportunity to work with cutting edge technology
As a Salesforce Administrator, you get the chance to work with cutting-edge technology. Forbes has named Salesforce as the most innovative company for 5 years in a row. For someone who is tech-savvy and loves to work with top-class technology every day, working as a Salesforce Admin is a dream job.
- Huge Community Support
As a Salesforce Administrator, you are the problem solver. But there might be days when you are in dire need of some help, suggestion, and motivation. Luckily, you have huge community support from fellow employees of the Salesforce community. It consists of a motivated group of people from diverse levels and backgrounds who learn and help each other. Apart from the official Salesforce community, you can get support from blogs, Twitter accounts, other social media handles dedicated for Salesforce to support you in your career.
- Instant Impact Maker
As a Salesforce Administrator, you have access to powerful tools and features, something that can provide instant impact. Salesforce is the world’s #1 CRM system because of its ability to deliver instant impact. With your expertise and tools offered, you can recognize issues within the system and develop a solution quickly. That’s the reason, why there is a huge demand for Salesforce Administrators across organizations.
What are the key skills that are needed?
Let’s divide the key skills into two segments: technical and non-technical.
In terms of non-technical skills, you will excel as a Salesforce Administrator if you have the following skills:
Logical Thinking: As a successful Salesforce administrator, you should be able to break down the complex parts into small digestible chunks comfortably.
Curiosity: The zeal to upskilling and curiosity will set you apart from others, especially in the role of a Salesforce Administrator.
Great Communication Skills: Communication skills is the key to any job role, especially when you must deal with stakeholders apart from your colleagues and team members. As a Salesforce Administrator, your job is to communicate concerns and explain processes to people as per the level of understanding.
Strategic Mind: When you have a strategic mind, you can see through today’s challenges from becoming tomorrow’s roadblocks. Through your long-term vision and the ability to read the bigger picture, you can excel as a Salesforce Administrator.
When you look at the technical skills, knowledge about Salesforce, Data Management, and Data Security is key in becoming a successful Salesforce Administrator. Your next question would be, how do I acquire these skills? Our answer would be by enrolling yourself in a Salesforce course.
Sprint Schools has launched a brand-new Bootcamp on Salesforce. Check out the course details for more information. Moreover, there is an info session that offers a lot more information and Q/A about Salesforce and the course. If you have any further questions, fill up the query form and a representative will get back to you.
Make yourself job-ready to launch a brand-new career as a Salesforce Administrator with the help of Sprint Schools.